Cancellations

WE REQUIRE A MINIMUM OF 24HRS NOTICE TO CANCEL OR RESCHEDULE  AN APPOINTMENT FAILURE TO NOTIFY WILL RESULT IN 50% OF THE SCHEDULED APPOINTMENT.

MISSED APPOINTMENTS

FAILURE TO CANCEL AN APPOINMENT OR NO- SHOWS WILL BE REQUIRED TO PAY 100%  OF THE SERVICES SCHEDULED .

LATE APPOINTMENTS

PLEASE NOTE THAT IF YOU ARE 15 MINS LATE FOR YOUR APPOINTMENT WE MAY HAVE TO RESCHEDULE YOUR SERVICE IF IT CANNOT BE COMPLETED IN THE REMAINING TIME FRAME.ALL ATTEMPTS TO RESCHEDULEIN A TIMELY MANNER WILL BE MADE.IF WE DO NOT HEAR FROM YOU 15 OR MORE MINUTES INTO YOUR SCHEDULED APPOINTMENT TIME IT WILL BE CONSIDERED A  "NO SHOW" AND WILL BE TREATED AS A MISSED APPOINTMENT.

CONSULTATION FEES & DEPOSITS

A NON REFUNDABLE  CONSULTATION FEE OF £15 WILL BE CHARGED AT TIME OF BOOKING  FOR ANY HAIR REPLACEMENT /EXTENSION SERVICE AND WILL BE DEDUCTED FROM YOUR SERVICE .

DEPOSITS WILL BE REQUIRED WHEN ORDERING EXTENSIONS/ HAIRS SYSTEMS USUALLY THE COST OF THE HAIR OR 50 % UPFRONT THIS WILL BE AGREED AT CONSULTATION.